To qualify for the small business energy sales tax exemption in Massachusetts, my business must file form ST-13 every year.
Usually its not a big deal, National Grid even sends out the form now that I've filed it once on my own.
This year has been a pain though. The first form that they send out was the wrong one. I didn't know that so of course I filled it out and mailed it in. Then the sent out the right one and I forgot to include the number of employees. They sent it back, I put "3" in the box, and sent it back.
Wouldn't it be easier and more energy efficient to do this online?